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26 Jul 2011 01:52 #523 by excellence153
My main reason for joining this forum is because I'm having a tough time with FCPX and my inability to export. I have a cut ready to go, but for some reason, no matter what I do, I can't export it. When I click on the Share menu, everything is greyed out. I've tried everything. And yes, the timeline is selected. Here's a screenshot:

i55.tinypic.com/rvhm5v.png

Any help is greatly appreciated. This problem is very frustrating and no one has been able to help me yet.

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26 Jul 2011 03:42 #525 by tpayton
Replied by tpayton on topic Re: Share menu disabled
Bizzar. Try creating duplicating the project (not media just project). You don't need to select the clips. If that doesn't work create a new project, see if it is still greyed out. If so, copy and paste your timeline to that new project.

If that doesn't work. Restart.

If that doesn't work trash the FCP prefs. ~/Library/Preferences/com.apple.FinalCut.plist

One of those should work.

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26 Jul 2011 15:48 #534 by Indio
Replied by Indio on topic Re: Share menu disabled
update to 10.6.8 will back the share menu

support.apple.com/kb/TS3854

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26 Jul 2011 20:27 #542 by excellence153
@tpayton - Duplicating didn't work, and com.apple.FinalCut.plist doesn't exist in my Preferences folder.

@Indio - My software is apparently up to date.

Well... damn.

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26 Jul 2011 20:41 #543 by tpayton
Replied by tpayton on topic Re: Share menu disabled
Do you have any Final Cut Preference file in your preferences folder?

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26 Jul 2011 20:50 #544 by excellence153
I do not.

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26 Jul 2011 21:03 #545 by tpayton
Replied by tpayton on topic Re: Share menu disabled
Are you looking in your home directory's library folder, or your startup drive's library folder? You need your home directory's library preference folder.

It has to be there.

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26 Jul 2011 21:12 #546 by excellence153
I trashed it, emptied trash, etc.... Still greyed out.

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26 Jul 2011 21:23 #547 by tpayton
Replied by tpayton on topic Re: Share menu disabled
Create a new user account (System Prefs > Accounts). Log into that account and launch FCP X see if the share menu is there.

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26 Jul 2011 21:36 #548 by excellence153
How do I log into a different account? I made the new one, but do I have to restart my computer?

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26 Jul 2011 21:38 #549 by tpayton
Replied by tpayton on topic Re: Share menu disabled
In system prefs > Accounts. Select "login options" and choose "enabled fast user switching". Then in the right side of the menu bar you will see a listing of accounts. From there select your new account.

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26 Jul 2011 21:41 #550 by excellence153
On the right? Do you mean on the left?

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26 Jul 2011 21:43 #551 by tpayton
Replied by tpayton on topic Re: Share menu disabled
No right. To the left of the spotlight menu.

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26 Jul 2011 22:03 #553 by excellence153
Okay, It's still greyed out even after all that. But I found the task box. Could the fact that Sharing is the only thing not idle have anything to do with it?
Attachments:

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26 Jul 2011 22:16 #554 by tpayton
Replied by tpayton on topic Re: Share menu disabled
No. That doesn't have anything to do with it as far as I know.

If I could control your machine I might have some more ideas for frankly. I would try a reinstall of FCP X. So do this. Quit FCP X. Copy the App to an external drive. Disconnect the external drive.

Then run FCS Remover and remove only FCP X.

www.digitalrebellion.com/fcsremover/

Then plug in your external drive, copy FCP X to your Applications folder and start er up. It will install itself on the first launch.

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26 Jul 2011 22:21 #555 by excellence153
Does anyone else recommend this? It seems like a lot of trouble for something that shouldn't have happened in the first place.

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26 Jul 2011 22:38 #556 by Scrubelicious
Recommending? No! But incase trying to fix your issue yes.
Also did you try repairing your permissions after the install?

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26 Jul 2011 22:51 #557 by excellence153
Sorry, that second part was a little over my head.

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27 Jul 2011 01:34 - 27 Jul 2011 01:37 #559 by tpayton
Replied by tpayton on topic Re: Share menu disabled
Excellene153 - My reinstall solution probably sounded a little drastic. Sorry about that. I've got a dozen machines I take care of and I typically try to go for the shortest route. ;)

So regarding repairing permissions. Open an app called Disk Utility. It is in Applications/Utilities. Or just type Disk Utility in spotlight. After you open it select your startup drive from the list on the left, then choose the bottom near the bottom of the window entitled "Repair Permissions". (see screen shot below) Depending on your machine it will take 5-15 minutes. Then restart you Mac and try FCP X again.



BTW. Sorry you are having all this trouble. I have 5 machines with FCP X on it, and they all do have the Share Menu, so it is really there. You'll get it fixed.

Also, if your Mac is in warranty, give Apple a call, they will walk you through fixing things, probably better than we can via this forum.
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Last edit: 27 Jul 2011 01:37 by tpayton. Reason: Typo

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27 Jul 2011 02:56 #562 by Scrubelicious
Tpayton cool that you showed the disk utility solution. :cheer:
Maybe that will hope. If all fails I would also suggest the FCPX reinstall!

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