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FCPX Titles & Generators sidebar not showing up

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24 Feb 2021 05:07 - 24 Feb 2021 10:07 #112887 by luckym
Hello experts, I have been facing a strange issue on FCPX, I have been running 10.5.1 on an IMAC (3.3 Ghz Quad-Core Intel icore i5 processor with 24GB RAM).The sidebar where you see the titles and generators does not show up the titles or generators installed, when I click on these tabs, nothing happens. It does not show the titles sidebar at all. I have attached some pictures for reference. Usually the titles tab when clicked should show a drop down of the titles it has..and the generators it has. here the sidebar does not even open titles side bar.I went to motion templates folder , all the titles and generators are there in that folder.I have attached the screenshot for you to check, This has been happening quite some times on my IMac , I Have tried reinstalling fcpx several times.


I have installed the fcpx trial version to see if the other version which I has the issue, but its the same. I have tried deleting the preferences also , but no use.

Looking forward for your advise to solve this issue...Thanks in advance.

Regards

 
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Last edit: 24 Feb 2021 10:07 by peteramwiggins.

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24 Feb 2021 10:08 #112892 by peteramwiggins

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24 Feb 2021 16:14 #112909 by luckym
Thank you for the response, 
Yes I tried deleting the preferences but it did not help.

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24 Feb 2021 16:27 #112910 by peteramwiggins
Tried recalling the workspaces?

Administrator

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24 Feb 2021 16:38 #112911 by luckym
Sorry, I have no clue how to recall the workspaces..  Any pointers would be helpful

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24 Feb 2021 17:53 #112914 by Tom Wolsky
You can set to the default workspace from Window>Workspaces or Cmd-0 zero. If you reset the preferences it resets to the default workspace. 

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24 Feb 2021 18:21 #112915 by luckym
Tom, tried resetting workspace by doing CMD 0 ,but....It's still not showing up , when I click on titles tab, it does nothing :(

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24 Feb 2021 18:26 #112917 by Tom Wolsky
Move the application to the trash and reinstall it from the App Store. There is something wrong with the image you posted. Both the library sidebar and the title sidebar should not be active, showing blue, at the same time. Remove any third party content from the Moon Templates folder and reset the preferences again before you reinstall the application. 

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25 Feb 2021 03:41 #112933 by luckym
That was a great observation Tom about the library sidebar and the title sidebar being active.


I do have fx factory plugins on the IMAC and macbook pro, I have no issues on Macbook pro with the same plugins. 

Can I copy the motion templates folder from my macbook pro and replace the motion templates on the effected IMAC system. Does that help?

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25 Feb 2021 06:05 #112934 by Tom Wolsky
You can do that. I’d be surprised if it would help your problem.

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25 Feb 2021 06:51 #112938 by luckym
If I only have FCPX default titles n generators, there may not be any issue, After I install some new titles and generators also it works fine and then in a day or two or in few days I face the same issue. 

I have reinstalled FCPX (from the app store) thrice in one month and still I am facing the same issue. I use FX factory , Pixel film studios plugins apart from other 3rd party titles and generators also and all these work fine on my Macbook pro.

Any other suggestions or ways to fix this would be of great help, It's really frustrating issue and I am surprised I have not seen anyone talking about it.

Looking forward for help.

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25 Feb 2021 11:04 #112939 by Tom Wolsky
Did I ask you if you have Chrome installed?Uninstall it and reload FCP. Aldo do you have any system cleaning application or antivirus software? They can damage the system for pro apps.

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25 Feb 2021 11:17 #112940 by luckym
Tom, I do have App cleaner and Uninstaller and clean my mac software. Do they cause any such issues?

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25 Feb 2021 11:25 #112941 by Tom Wolsky
Depends on which App Cleaner. This one
freemacsoft.net/appcleaner/

is fine. Use it to uninstall CleanMyMac. You may have to do a system wipe and reinstall of the OS, migrating only the users and reinstalling your software.

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25 Feb 2021 11:42 #112942 by JoeEditor
I'd get rid of Clean My Mac and reinstall everything from scratch.  That app is bad news.

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25 Feb 2021 13:59 #112944 by luckym
The one I have is by Nektony App cleaner and uninstaller.

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25 Feb 2021 13:59 #112945 by luckym
I have uninstalled Clean my Mac , lets see, will keep you guys posted.

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25 Feb 2021 14:04 #112946 by Tom Wolsky
I've you do a clean wipe of the drive you don't have to worry about uninstall CleanMyMac, just never install it again.

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25 Feb 2021 14:29 #112947 by JoeEditor

Tom Wolsky wrote: I've you do a clean wipe of the drive you don't have to worry about uninstall CleanMyMac, just never install it again.


Yes, because the damage it could do has been done, and uninstalling it won't fix that damage.

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25 Feb 2021 19:21 #112960 by luckym
Thank you Tom.......I am on Mac OS Catalina, do  you recommend me stay on that or go with Big sur keeping FCPX on mind ?

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