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Why do I keep needing to update ProVideo?
25 Apr 2015 09:49 #63609
by Makki
Replied by Makki on topic Why do I keep needing to update ProVideo?
Just to ad, if user get the annoying ALC found but not expected when repairing permission, and will not go away this terminal command from GitHub will solve this issue once for all
github.com/fletom/ACLr8
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25 Apr 2015 14:51 #63615
by chappers
Replied by chappers on topic Why do I keep needing to update ProVideo?
Thanks for the advice. Dis what you suggested and problem has stopped. Was getting anoying
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26 Apr 2015 00:06 #63628
by Redifer
Tried this. Does not work. Remember you've gotta wait nearly a day before the update will pop back up. Everyone should report this. I want somebody at Apple to feel like an idiot for this. They should be embarrassed. I will report it each and every time it happens for me.
Replied by Redifer on topic Why do I keep needing to update ProVideo?
Makki wrote: Walrdos
1) Move all files from /Library/QuickTime/ to a temp older on desktop
2) Open AppStore and download/install update
3) Reboot
4) Copy any missing files from temp folder on desktop to /Library/QuickTime.
Tried this. Does not work. Remember you've gotta wait nearly a day before the update will pop back up. Everyone should report this. I want somebody at Apple to feel like an idiot for this. They should be embarrassed. I will report it each and every time it happens for me.
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26 Apr 2015 00:25 #63629
by cseeman
Replied by cseeman on topic Why do I keep needing to update ProVideo?
Agreed. I reported it.
This isn't a dance we should have to go through.
This isn't a dance we should have to go through.
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26 Apr 2015 01:29 - 26 Apr 2015 01:30 #63630
by dgwvideo
Creating history....one edit at a time !
Replied by dgwvideo on topic Why do I keep needing to update ProVideo?
The problem does not require waiting a day ( for me at least ). A few days ago I installed the update again for the 6th time from the App Store. Repaired permissions and rebooted. Upon reboot I went to software update and it showed up immediately. I did the same download, repair perm and reboot again. Software update brought it back each and every time. .
I will say that following the recommendation to remove files in the QuickTime folder and then update, it has not yet returned.
I will say that following the recommendation to remove files in the QuickTime folder and then update, it has not yet returned.
Creating history....one edit at a time !
Last edit: 26 Apr 2015 01:30 by dgwvideo.
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26 Apr 2015 02:24 - 26 Apr 2015 02:29 #63631
by Redifer
Replied by Redifer on topic Why do I keep needing to update ProVideo?
You're right, it doesn't require waiting a day. The App Store app only checks for updates once per day I guess. But it if you launch the app itself (which I NEVER do unless it has a red light on it) the Pro Apps 2.0.1 update will show up again. Maybe you have to give it an hour or reboot or something.
Removing the items from the Quicktime folder, rebooting and then replacing the ones that weren't in there does not work. Wouldn't it be a problem with the receipts or whatever they are called? I doubt Software Update goes and checks the actual files, just the receipt that says what version you have.
Removing the items from the Quicktime folder, rebooting and then replacing the ones that weren't in there does not work. Wouldn't it be a problem with the receipts or whatever they are called? I doubt Software Update goes and checks the actual files, just the receipt that says what version you have.
Last edit: 26 Apr 2015 02:29 by Redifer.
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26 Apr 2015 07:01 #63635
by Makki
Replied by Makki on topic Why do I keep needing to update ProVideo?
Here is a thread on Yosemite forum that could be interesting to read
discussions.apple.com/thread/7006966
I agree we should not tolerate this, I have also reported this to Apple even though this issue is solved for me
I agree we should not tolerate this, I have also reported this to Apple even though this issue is solved for me
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26 Apr 2015 07:12 #63636
by Tom Wolsky
Replied by Tom Wolsky on topic Why do I keep needing to update ProVideo?
Btw this is not by any means the first time has happened. It happened for some on previous Pro Video codec updates and has happened for other application. It's been reported more than once before and is thought to be an App Store problem.
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26 Apr 2015 09:39 #63638
by MsJustine
Replied by MsJustine on topic Why do I keep needing to update ProVideo?
I copied the contents of the Library/Quicktime folder to a 32GB flash drive, ejected the flash drive, then deleted the contents of the Library/Quicktime folder, ran the App Store, it picked up that the Pro Video Codec 2.0.1 needed updating, ran the update, checked the Library/Quicktime folder 6 new files intalled, re-booted, then copied across only the files that were not the same on the flash drive, re-booted, then ran the app store again, no updated 2,0.1.
To date I have not had to re-install the update. Apple should have published either the fix or fixed the update as it was reported before the weekend. In the end no further issues to report.
To date I have not had to re-install the update. Apple should have published either the fix or fixed the update as it was reported before the weekend. In the end no further issues to report.
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26 Apr 2015 14:45 #63645
by thinkfilm
Replied by thinkfilm on topic Why do I keep needing to update ProVideo?
I had the same problem and I used Pacifist as suggested in the Apple discussions thread and it solved the problem for me. Shouldn't have had to do that though.
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26 Apr 2015 19:55 #63654
by Redifer
Replied by Redifer on topic Why do I keep needing to update ProVideo?
I think the solution might actually be this:
1 - Remove all of the files from Library/Quicktime and put them in a temporary folder.
2 - Run the ProApps update.
3 - Close the App Store app. Open it back up and check for new updates. Nothing should be found.
4 - Restore the files that you moved from the folder earlier back into it.
Having the App Store check for new updates seems to be the key. Once it sees it has installed properly it forgets worrying about that particular update.
Seems to work for me so far, but let me give it a full 24 hours.
1 - Remove all of the files from Library/Quicktime and put them in a temporary folder.
2 - Run the ProApps update.
3 - Close the App Store app. Open it back up and check for new updates. Nothing should be found.
4 - Restore the files that you moved from the folder earlier back into it.
Having the App Store check for new updates seems to be the key. Once it sees it has installed properly it forgets worrying about that particular update.
Seems to work for me so far, but let me give it a full 24 hours.
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26 Apr 2015 20:18 #63655
by dgwvideo
Creating history....one edit at a time !
Replied by dgwvideo on topic Why do I keep needing to update ProVideo?
That seems correct. That is exactly what I did and it has been over 24 hours. I have checked for updates several times yesterday and today and it has said no updates available ever since I did the QuickTime file solution.
Creating history....one edit at a time !
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26 Apr 2015 20:28 #63658
by sconnor99
Replied by sconnor99 on topic Why do I keep needing to update ProVideo?
So is it installing the update but the app store thinks it hasn't? or is the update not actually being installed?
If it is installing it then it's easy enough to ignore the update prompt in the app store!
If it is installing it then it's easy enough to ignore the update prompt in the app store!
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26 Apr 2015 20:32 #63659
by dgwvideo
Creating history....one edit at a time !
Replied by dgwvideo on topic Why do I keep needing to update ProVideo?
I'm not really sure, but I expect the update is actually being installed and the registration of the update isn't working properly.
Creating history....one edit at a time !
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26 Apr 2015 20:33 #63660
by robertdee
Replied by robertdee on topic Why do I keep needing to update ProVideo?
As mentioned by a few others this worked for me:
1 - Remove all of the files from Library/Quicktime and put them in a temporary folder.
2 - Run the ProApps update.
3 - Close the App Store app. Open it back up and check for new updates. Nothing should be found.
4 - Restore the files that you moved from the folder earlier back into it.
1 - Remove all of the files from Library/Quicktime and put them in a temporary folder.
2 - Run the ProApps update.
3 - Close the App Store app. Open it back up and check for new updates. Nothing should be found.
4 - Restore the files that you moved from the folder earlier back into it.
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27 Apr 2015 13:05 #63678
by anickt
Replied by anickt on topic Why do I keep needing to update ProVideo?
1 - Remove all of the files from Library/Quicktime and put them in a temporary folder.
2 - Run the ProApps update.
3 - Close the App Store app. Open it back up and check for new updates. Nothing should be found.
4 - Restore the files that you moved from the folder earlier back into it.
The procedure above as mentioned by others worked for me. I didn't need Pacifist.
This same thing happened to me with a previous version of FCP X. After getting excited that there was an update I realized it was the same version I already had. I learned to just ignore it and eventually it went away.
This one is more annoying because it's not obvious that you already have the most current version as it was with the application.
2 - Run the ProApps update.
3 - Close the App Store app. Open it back up and check for new updates. Nothing should be found.
4 - Restore the files that you moved from the folder earlier back into it.
The procedure above as mentioned by others worked for me. I didn't need Pacifist.
This same thing happened to me with a previous version of FCP X. After getting excited that there was an update I realized it was the same version I already had. I learned to just ignore it and eventually it went away.
This one is more annoying because it's not obvious that you already have the most current version as it was with the application.
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27 Apr 2015 14:45 #63683
by MsJustine
Replied by MsJustine on topic Why do I keep needing to update ProVideo?
Yet this update is not actually part of Final Cut Pro X itself, I kept getting the same update message, so I deleted FCP X, re-installed X, yes the update needed to be done, so I did the copy the library/quicktime as I explained in a previous post, so far 2 days and no message about new Pro Video Codecs...
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28 Apr 2015 00:24 #63707
by FernKraft
Replied by FernKraft on topic Why do I keep needing to update ProVideo?
The restart of the App Store seems key, it worked for me!
Thanks!
(way easier that a complete reinstall, haha)
Thanks!
(way easier that a complete reinstall, haha)
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28 Apr 2015 06:47 #63717
by MsJustine
Replied by MsJustine on topic Why do I keep needing to update ProVideo?
No harm in a re-install...As it was, the re-install did not include the Pro video codec update..I was sure it would, more than a bit surprised after re-install of FCP X, I still had the pr video codec to re-install...
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