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Chromatic order issue - how would you handle? 07 Aug 2017 14:32 #89743

cseeman
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Posts: 839
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Ordered Chromatic yesterday. Launch Special includes 150 Luts. Apparently not all Add to Cart buttons offer the free luts add on. Apparently the Add to Cart button on the right side of the offer page actually does NOT add the offer.

Sent an email to support yesterday evening but given the time differences between my location and Austrailia I don't know if I'll hear back before the offer ends.

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Chromatic order issue - how would you handle? 07 Aug 2017 17:02 #89746

cseeman Topic Author Offline Platinum Member Posts: 839 Karma: 6 Thank you received: 80	Coremelt responded despite being off hours their time and resolved the issues. I hope others catch this as well. Kudos for their off hours response.
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Chromatic order issue - how would you handle?