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Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
- peteramwiggins
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26 Sep 2011 17:50 #1391
by peteramwiggins
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Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store was created by peteramwiggins
All,
Apple have issued a Knowledge Base article about upgrade issues
What is interesting is the lasts paragraph:
Symptoms
The Mac App Store may not offer the Final Cut Pro X 10.0.1, Motion 5.0.1, or Compressor 4.0.1 updates, or may present an alert during installation.
Products Affected
Compressor 4, Motion 5, Final Cut Pro X
Resolution
If the update is not listed under the Updates Tab:
Drag the appropriate application to the Trash from the /Applications folder.
Empty Trash by clicking Finder > Empty Trash
Open the Mac App Store.
Click the Purchases tab.
Click Install next to the appropriate application.
Notes:
Reinstalling the application does not affect your Events or projects since they are stored in a separate location.
You should not update or install an application from the Mac App Store if you have more than one copy of the application installed anywhere; this includes any mounted partition or mounted disc image. Doing so can produce unexpected results, including refusing to install.
Apple have issued a Knowledge Base article about upgrade issues
What is interesting is the lasts paragraph:
Symptoms
The Mac App Store may not offer the Final Cut Pro X 10.0.1, Motion 5.0.1, or Compressor 4.0.1 updates, or may present an alert during installation.
Products Affected
Compressor 4, Motion 5, Final Cut Pro X
Resolution
If the update is not listed under the Updates Tab:
Drag the appropriate application to the Trash from the /Applications folder.
Empty Trash by clicking Finder > Empty Trash
Open the Mac App Store.
Click the Purchases tab.
Click Install next to the appropriate application.
Notes:
Reinstalling the application does not affect your Events or projects since they are stored in a separate location.
You should not update or install an application from the Mac App Store if you have more than one copy of the application installed anywhere; this includes any mounted partition or mounted disc image. Doing so can produce unexpected results, including refusing to install.
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13 Jan 2012 22:08 #3137
by dgwvideo
Creating history....one edit at a time !
Replied by dgwvideo on topic Re: Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
I know this is an older post, so maybe this is not an issue in 10.0.2 fcpx. Do you think this also refers to the copy that is created from a time machine backup?
Creating history....one edit at a time !
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14 Jan 2012 00:40 #3141
by BenB
Replied by BenB on topic Re: Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
No, it was an App Store glitch only. It had to do with the App Store recognizing the existing version number. No effect on Timemachine at all.
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- Mikeybouchereau
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14 Jan 2012 07:32 #3149
by Mikeybouchereau
Replied by Mikeybouchereau on topic Re: Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
wow seeing this Post, made me open my app store and go to updates. I was very sad to see that all apps are up to date.
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14 Jan 2012 07:38 #3151
by BenB
Replied by BenB on topic Re: Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
And that means...?
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14 Jan 2012 08:06 #3154
by Mikeybouchereau
Replied by Mikeybouchereau on topic Re: Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
I am waiting for the early 2012 update to bring multicam, and broadcast monitoring. I was simply referring to the the Title of the post, and when I saw it my sheer giddy excitement for a new update. Upon seeing that all my apps were up to date I realized that this post had been bumped up from a much older post about it .1 update.
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16 Jan 2012 01:09 #3178
by Julian_M
Replied by Julian_M on topic Re: Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
Yeah I got a bit excited too - noticing the little red icon that said I had an app store update - problem is its saying I have an FCPX 10.0.2 update to install, when that version's already installed :blink:
Is this a glitch or could be indicating something's missing from my install?
We have a 15 GB per month download limit so I'm not going to "try it and see" !
Is this a glitch or could be indicating something's missing from my install?
We have a 15 GB per month download limit so I'm not going to "try it and see" !
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17 Jan 2012 02:48 #3188
by BenB
Replied by BenB on topic Re: Final Cut Pro X, Motion 5, Compressor 4: Issues updating on the Mac App Store
If you highlight the actual application icon in the Applications folder, Cmd-i, and it says version 10.0.2, you're good to go. Ignore the App Store. I was a one time glitch for these pro video apps.
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