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No preview image in timeline
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24 Apr 2012 12:33 #7581
by mancini.ro@gmail.com
No preview image in timeline was created by mancini.ro@gmail.com
Hi, i've just upgrade 10.0.1 to 10.0.4 FCP X.
I upgraded my project and now in the timeline when i zoom and scroll,some part of timiline does not show the preview of the movie and the audio waveform. At minimum zoom is ok.
Pls help.
I upgraded my project and now in the timeline when i zoom and scroll,some part of timiline does not show the preview of the movie and the audio waveform. At minimum zoom is ok.
Pls help.
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- ronny courtens
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24 Apr 2012 17:42 #7587
by ronny courtens
Replied by ronny courtens on topic Re: No preview image in timeline
What OS are you runnning? Snow Leopard or Lion?
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24 Apr 2012 17:42 #7588
by mancini.ro@gmail.com
Replied by mancini.ro@gmail.com on topic Re: No preview image in timeline
Lion 10.7.3
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24 Apr 2012 17:50 #7590
by Tom Wolsky
Replied by Tom Wolsky on topic Re: No preview image in timeline
This seems to be a problem in the latest release. The thumbnail cache files aren't refreshing properly. Which there was a way to post screen shots in feedback.
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24 Apr 2012 17:55 #7592
by ronny courtens
Replied by ronny courtens on topic Re: No preview image in timeline
Yes it's a bug. I have noticed the issue some days ago on our Lion bays, now I see the same thing on a Snow Leopard test machine. We get black blocks instead of seeing the clip thumbnail. Not critical but very annoying, especially when you work with a client
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24 Apr 2012 18:09 - 24 Apr 2012 18:11 #7594
by mancini.ro@gmail.com
Replied by mancini.ro@gmail.com on topic Re: No preview image in timeline
Big Bug. Same problem in the event browser
Last edit: 24 Apr 2012 18:11 by mancini.ro@gmail.com.
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24 Apr 2012 18:27 #7595
by Tom Wolsky
Replied by Tom Wolsky on topic Re: No preview image in timeline
Use feedback. Use it early and often.
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24 Apr 2012 18:33 #7597
by mancini.ro@gmail.com
Replied by mancini.ro@gmail.com on topic Re: No preview image in timeline
I have just send feedback...
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25 Apr 2012 02:32 #7613
by ronny courtens
Replied by ronny courtens on topic Re: No preview image in timeline
What is strange is that the issue does not always show. That's why I have only noticed it a couple of days after updating our machines. I have three projects where I get this bug, other projects don't show this behavior.
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25 Apr 2012 05:20 #7614
by dgwvideo
Creating history....one edit at a time !
Replied by dgwvideo on topic Re: No preview image in timeline
@ ronny courtens Are the projects that show the problem unique such as with a particular frame size or something? I have not noticed this at all on any DV, 720 or 1080i or p projects yet.
Creating history....one edit at a time !
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25 Apr 2012 11:23 - 25 Apr 2012 15:12 #7617
by ronny courtens
Replied by ronny courtens on topic Re: No preview image in timeline
I have seen it on three projects we do for a tv-show. Project format is 1080p25 originated from AVC-Intra 100. But we do lots of these and I only had it on three of them, on two different machines (a MacPro and an iMac27/i7 both running Lion).
The issue does not seem to be constant, it only happens when you zoom in on the timeline to a certain extent. On two projects I had it with a series of titles, on another project I saw it with a bunch of connected clips. When you zoom in on the timeline the clips don't show thumbnails but just a black box. Not all connected clips turn black, just some of them, and when you zoom the timeline to fit and then zoom in again sometimes the issue is gone, sometimes not.
Strangely enough I just loaded these three projects to post a screenshot and now I cannot reproduce the issue anymore. Go figure. So I guess it's an intermittent bug. I have asked our editors to make a screenshot if and when this happens again so I can send a more detailed report.
The issue does not seem to be constant, it only happens when you zoom in on the timeline to a certain extent. On two projects I had it with a series of titles, on another project I saw it with a bunch of connected clips. When you zoom in on the timeline the clips don't show thumbnails but just a black box. Not all connected clips turn black, just some of them, and when you zoom the timeline to fit and then zoom in again sometimes the issue is gone, sometimes not.
Strangely enough I just loaded these three projects to post a screenshot and now I cannot reproduce the issue anymore. Go figure. So I guess it's an intermittent bug. I have asked our editors to make a screenshot if and when this happens again so I can send a more detailed report.
Last edit: 25 Apr 2012 15:12 by ronny courtens.
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25 Apr 2012 15:05 #7618
by mancini.ro@gmail.com
Replied by mancini.ro@gmail.com on topic Re: No preview image in timeline
i have noticied that happen only on the project made whit previuos version.
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25 Apr 2012 15:14 #7619
by ronny courtens
Replied by ronny courtens on topic Re: No preview image in timeline
Good point. I have checked and all three projects that had the issue were started in 10.0.3 and finished in 10.0.4. Maybe that's the catch. No problems so far with new projects.
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25 Apr 2012 15:20 #7620
by Tom Wolsky
Replied by Tom Wolsky on topic Re: No preview image in timeline
Interesting. I wonder what happens if you copy and paste from an old project into a new one.
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25 Apr 2012 16:01 #7621
by ronny courtens
Replied by ronny courtens on topic Re: No preview image in timeline
You may have hit the nail on the head. I just created a new project and pasted one of the problematic old projects into it. Zoomed repeatedly in and out again and saw no issues. This is no rocket science because the problem was also intermittent in the old project, but so far it looks like this might be a valid solution.
I usually never update in the middle of projects, but with so many projects being edited simultaneously we always have some that need further refining after the update.
I usually never update in the middle of projects, but with so many projects being edited simultaneously we always have some that need further refining after the update.
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