fbpx
3 Post Moderation Rule for New Boarders (25 Jan 2021)

New boarders will have their posts moderated - Don't worry if you cannot see your post immediately.

No preview image in timeline

More
24 Apr 2012 12:33 #7581 by mancini.ro@gmail.com
Hi, i've just upgrade 10.0.1 to 10.0.4 FCP X.
I upgraded my project and now in the timeline when i zoom and scroll,some part of timiline does not show the preview of the movie and the audio waveform. At minimum zoom is ok.

Pls help.

Please Log in to join the conversation.

More
24 Apr 2012 17:42 #7587 by ronny courtens
What OS are you runnning? Snow Leopard or Lion?

Please Log in to join the conversation.

More
24 Apr 2012 17:42 #7588 by mancini.ro@gmail.com
Lion 10.7.3

Please Log in to join the conversation.

More
24 Apr 2012 17:50 #7590 by Tom Wolsky
This seems to be a problem in the latest release. The thumbnail cache files aren't refreshing properly. Which there was a way to post screen shots in feedback.

Please Log in to join the conversation.

More
24 Apr 2012 17:55 #7592 by ronny courtens
Yes it's a bug. I have noticed the issue some days ago on our Lion bays, now I see the same thing on a Snow Leopard test machine. We get black blocks instead of seeing the clip thumbnail. Not critical but very annoying, especially when you work with a client :angry:

Please Log in to join the conversation.

More
24 Apr 2012 18:09 - 24 Apr 2012 18:11 #7594 by mancini.ro@gmail.com
Big Bug. Same problem in the event browser
Last edit: 24 Apr 2012 18:11 by mancini.ro@gmail.com.

Please Log in to join the conversation.

More
24 Apr 2012 18:27 #7595 by Tom Wolsky
Use feedback. Use it early and often.

Please Log in to join the conversation.

More
24 Apr 2012 18:33 #7597 by mancini.ro@gmail.com
I have just send feedback...

Please Log in to join the conversation.

More
25 Apr 2012 02:32 #7613 by ronny courtens
What is strange is that the issue does not always show. That's why I have only noticed it a couple of days after updating our machines. I have three projects where I get this bug, other projects don't show this behavior.

Please Log in to join the conversation.

More
25 Apr 2012 05:20 #7614 by dgwvideo
@ ronny courtens Are the projects that show the problem unique such as with a particular frame size or something? I have not noticed this at all on any DV, 720 or 1080i or p projects yet.

Creating history....one edit at a time !

Please Log in to join the conversation.

More
25 Apr 2012 11:23 - 25 Apr 2012 15:12 #7617 by ronny courtens
I have seen it on three projects we do for a tv-show. Project format is 1080p25 originated from AVC-Intra 100. But we do lots of these and I only had it on three of them, on two different machines (a MacPro and an iMac27/i7 both running Lion).

The issue does not seem to be constant, it only happens when you zoom in on the timeline to a certain extent. On two projects I had it with a series of titles, on another project I saw it with a bunch of connected clips. When you zoom in on the timeline the clips don't show thumbnails but just a black box. Not all connected clips turn black, just some of them, and when you zoom the timeline to fit and then zoom in again sometimes the issue is gone, sometimes not.

Strangely enough I just loaded these three projects to post a screenshot and now I cannot reproduce the issue anymore. Go figure. So I guess it's an intermittent bug. I have asked our editors to make a screenshot if and when this happens again so I can send a more detailed report.
Last edit: 25 Apr 2012 15:12 by ronny courtens.

Please Log in to join the conversation.

More
25 Apr 2012 15:05 #7618 by mancini.ro@gmail.com
i have noticied that happen only on the project made whit previuos version.

Please Log in to join the conversation.

More
25 Apr 2012 15:14 #7619 by ronny courtens
Good point. I have checked and all three projects that had the issue were started in 10.0.3 and finished in 10.0.4. Maybe that's the catch. No problems so far with new projects.

Please Log in to join the conversation.

More
25 Apr 2012 15:20 #7620 by Tom Wolsky
Interesting. I wonder what happens if you copy and paste from an old project into a new one.

Please Log in to join the conversation.

More
25 Apr 2012 16:01 #7621 by ronny courtens
You may have hit the nail on the head. I just created a new project and pasted one of the problematic old projects into it. Zoomed repeatedly in and out again and saw no issues. This is no rocket science because the problem was also intermittent in the old project, but so far it looks like this might be a valid solution.

I usually never update in the middle of projects, but with so many projects being edited simultaneously we always have some that need further refining after the update.

Please Log in to join the conversation.