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Freeze Frame In Compound Crashes FCP

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18 Jun 2021 13:23 #115041 by Lido
Hi everyone,
I updated to the latest FCP version this morning and since then when I add a freeze-frame in a compound clip, the software crashes. Anyone else experiencing the same issue?

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18 Jun 2021 13:34 #115042 by ronny courtens
Hi Lido, welcome to the forums.

I just did a test and I don't see this issue. Can anyone else test this as well? Thanks!

Did you refresh your FCP preferences after updating FCP? That often helps with unusual issues after an update.

- Ronny

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18 Jun 2021 14:35 #115044 by Tom Wolsky
I'm not seeing it either inside a compound clip, or to a freeze of a compound in a project.

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23 Jun 2021 09:25 #115118 by Lido
Thank you guys for trying to help out! Really appreciate it.
At least I now know that it doesn't have to do with the update. I guess I have to investigate it more as I still haven't figured it out.
On the positive side, I managed to find a workaround so that I can at least export the project and send it to my client! 😊😊

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23 Jun 2021 15:06 #115123 by ronny courtens
Thank you for posting your feedback. I have no idea why this is happening for you.

You could try to refresh your FCP preferences, or you could try to create a new admin user and check if the problem is still there when you open your FCP project with the new user. If the problem is not there with a new user, post back here. There's a way to bring all your old user settings over to the new user without having to Start from scratch. 

- Ronny

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