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Lag and Choppy Video in Finished Product - Newbie
01 Mar 2021 22:28 - 01 Mar 2021 22:30 #113008
by joema
I watched it, IMO that is not normal. It might be an incipient hardware problem.
You can try running Apple Diagnostics, but it's a lightweight test so a clean pass doesn't mean much. But it's easy to run and If it finds something that is significant: support.apple.com/en-us/HT202731
The Genius Bar at Apple stores have access to much more extensive bench diagnostics which can also run overnight. I don't know the procedure for that during Covid restrictions.
If you have installed a kernel extension that can sometimes cause the system to behave erratically. To examine kernel extensions, type this from terminal window. The "|" is the vertical bar, typically above the back slash key on most keyboards.kextstat | grep -v com.apple
Unplug all external devices including disk drives, USB/Thunderbolt hubs, external monitors, external speakers, and turn off Bluetooth and WiFi, then try playing the file.
You could also try resetting NVRAM and the SMC:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Replied by joema on topic Lag and Choppy Video in Finished Product - Newbie
timmiles1989 wrote:
What I see on my laptop screen (some jitter in there on the panning):..
I watched it, IMO that is not normal. It might be an incipient hardware problem.
You can try running Apple Diagnostics, but it's a lightweight test so a clean pass doesn't mean much. But it's easy to run and If it finds something that is significant: support.apple.com/en-us/HT202731
The Genius Bar at Apple stores have access to much more extensive bench diagnostics which can also run overnight. I don't know the procedure for that during Covid restrictions.
If you have installed a kernel extension that can sometimes cause the system to behave erratically. To examine kernel extensions, type this from terminal window. The "|" is the vertical bar, typically above the back slash key on most keyboards.kextstat | grep -v com.apple
Unplug all external devices including disk drives, USB/Thunderbolt hubs, external monitors, external speakers, and turn off Bluetooth and WiFi, then try playing the file.
You could also try resetting NVRAM and the SMC:
https://support.apple.com/en-us/HT201295
https://support.apple.com/en-us/HT204063
Last edit: 01 Mar 2021 22:30 by joema.
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01 Mar 2021 22:38 #113009
by timmiles1989
Replied by timmiles1989 on topic Lag and Choppy Video in Finished Product - Newbie
Thank you! Let me give Apple a call and find out what is going on. Did you see the original RAW file and observe any issues? or did it also look smooth?
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