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Need a copy of FCPX compatible with High Sierra

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28 May 2020 09:52 #107511 by Dobbiedada
Hi, I have an unusual situation. I need to get a copy of FCPX that will work on High Sierra 10.13.6 because that is the latest version of OSX that Nvidia make a driver for. However, although I have a license for FCPX, Apple won't let me download a copy of FCPX from the App Store that is compatible with 10.13.6, the latest version I can download is for 10.14.6, and my Nvidia card doesn't work well with the generic OSX driver.

Does anyone know how I can get hold of a version of FCPX for 10.13.6? I do have a license, I just don't have the correct install dmg.

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29 May 2020 05:36 #107528 by Tom Wolsky
Is that an after market graphics card? If it’s the factory installed card it will work correctly on the machine it came with. 10.4.6 will run in High Sierra.

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29 May 2020 06:28 #107531 by Dobbiedada
Tom, apologies if I wasn't clear. When I said 10.14.6 I was talking about Mojave.

The app store won't let you purchase FCPX for High Sierra (10.13.6) anymore. They only let you purchase for Mojave (10.14.6).

With a 2012 Mac Pro, you cannot install Mojave using the original graphics card, because the original graphics card is not metal-compatible. Thus you need to purchase a metal-compatible graphics card. I purchased an NVIDIA Quadro K5000 for Mac per support.apple.com/en-us/HT208898 because that is one of the few supported graphics cards. BUT, it turns out that Nvidia don't supply a driver for Mojave (10.14.6) only for High Sierra (10.13.6). Thus, the video card that Apple says is compatible with Mojave isn't actually compatible with Mojave because Nvidia don't make a driver, and when I try and use the generic apple drivers with the Nvidia K5000, the Mac Pro boots up but is very unreliable when trying to do anything that involves the graphics card (gets very slow, hangs, etc).

So either I need to downgrade to High Sierra (10.13.6) and run FCPX on 10.13.6 OR I need to try and re-sell the Nvidia K5000 and buy a different metal-compatible graphics card that will work with Mojave (10.14.6).

But if I downgrade, I need to get a copy of FCPX that will run on high sierra (10.13.6) because Apple will no longer give you a copy that runs on high sierra (10.13.6).

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29 May 2020 06:43 #107532 by Tom Wolsky
If you’re in HS that App Store will give you the last version for that OS, but you have to be in High Sierra first.

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29 May 2020 15:49 #107537 by hiphopsuperman
Downgrading to High Sierra will not allow you to download the latest compatible version of fcpx. I am running High Sierra 10.13.6 and receive the attached message when I try to download the app from the App Store. Perhaps that is different if you previously purchased fcpx 10.4.4.
Attachments:

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29 May 2020 15:54 #107538 by Tom Wolsky
Have you purchased the application before? If not you have to purchase the application in the current version. You have to do that on a compatible OS, 10.14.6 or Catalina. Once you made the purchase you can then download it on the HS system using the same Apple ID.

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29 May 2020 16:03 #107539 by Dobbiedada
Unfortunately that is not correct, I *was* on high sierra and I paid for and downloaded FCPX from the App Store and it wouldn't install. After much hassle with Apple Support it turns out that I needed to be on Mojave (10.14.6), and they could not supply me with a DMG that would install on High Sierra (10.13.6). To say the least I was astonished given that High Sierra is not really that old. So that required me to upgrade to Mojave (10.14.6), and Mojave (10.14.6) requires the 'metal-compatible' graphics card, so I purchased the Nvidia because Apple's link said it would work, then I found out that Nvidia don't make a driver for Mojave (10.14.6) only for High Sierra (10.13.6). Thus the need for an executable / DMG that will work on High Sierra to come from some source that is not Apple, or I just say goodbye to the money I spent on the Nvidia video card and I purchase another video card that actually has a driver for Mojave (10.14.6).

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29 May 2020 16:06 #107540 by Tom Wolsky
You CANNOT purchase FCP from High Sierra. You MUST purchase it on a compatible OS. Once you've purchased there with your Apple ID,, you can then download the appropriate version for High Sierra using High Sierra with the same Apple ID. Am I not being clear?

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29 May 2020 18:02 #107543 by Dobbiedada
You are being clear, and I appreciate you trying to help, but I'm telling you I WAS on High Sierra when I purchased and downloaded FCPX from the app store, it turned out to be FCPX for Mojave because they won't sell you FCPX for High Sierra anymore, I confirmed that with Apple Support, they told me to upgrade to Mojave, to do so it turned out I needed to purchase a 'metal compatible' graphics card, then it turned out the Nvidia graphics card that was on the list of compatible graphics cards from apple did not have a driver for Mojave, so now I either need to buy a new graphics card or downgrade my OS and re-install FCPX.

So while you are logically correct that if you have a specific Mac OSX operating system installed and you download FCPX from the app store, that it SHOULD give you FCPX for your version of OSX, I know for a fact that does not work because I was on High Sierra and the FCPX I got from the App Store was for Mojave, and Apple Support would not supply me with a version of FCPX for High Sierra...

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29 May 2020 18:16 #107544 by Tom Wolsky
If you purchased it on High Sierra, and the transaction went through, you would need to contact App Store support to see about getting a refund. You CANNOT purchase FCP from High Sierra. You MUST purchase it on a compatible OS. Do you have a computer that runs Mojave? Do you know someone who has a computer that runs Mojave, who will allow you to make the purchase on their computer using your Apple ID? If you are somewhere that has an open Apple Store you might be able to make the purchase there using your Apple ID. That's up to the store manager.

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29 May 2020 18:18 #107545 by Dobbiedada
HipHopSuperman, that is very interesting - maybe when I was on High Sierra and I purchased FCPX and it allowed me to download it (even though it was a Mojave DMG) there was some kind of bug with the app store that allowed the download. Anyway, your experience indicates that even if I downgrade back to High Sierra I won't be allowed to install FCPX for High Sierra.

Which leads me back to my issue, does anyone know a way to get a copy of FCPX for High Sierra that *isn't* through the Apple App Store? Maybe some internet repository of archived versions somewhere? Because if not I have to forget about my new video card (which doesn't work on Mojave despite being certified by Apple) and purchase another video card to try and make everything work with Mojave.

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29 May 2020 18:22 #107546 by Tom Wolsky
There is no legal way to get FCP other than through the App Store. I explained how it can be done; I know a number of people iwho have done this, using your Apple ID on a machine with the correct OS, and then downloading it from the App Store on your older machine using your Apple ID.

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29 May 2020 18:26 #107547 by Dobbiedada
I do have Mojave installed (now) and i do have FCPX installed on Mojave but it runs slowly because my graphics card is using the generic OSX driver for reasons I have explained previously. And Apple Support have told me they no longer supply FCPX for High Sierra which is extremely annoying because High Sierra is not that old but they are quite unmoving on that point.

However, it sounds like you are saying that if I downgrade to High Sierra that I should then be able to download a High Sierra compatible version of FCPX. I am not convinced that is correct given that I was on High Sierra in January when I purchased and downloaded FCPX originally and then got forced into an upgrade cycle to try and install the DMG - however, i will check with Apple Support if they agree that strategy would work - because if they agree, and I downgrade, if i have problems I will have some leverage to try and make them give me the correct DMG.

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29 May 2020 18:28 #107548 by Tom Wolsky
I'm sorry but what App,e Support told you is bullshit. I've done it myself. I did clean installs, on three partitions, of Sierra, High Sierra, and Mojave on an older computer. I downloaded the appropriate version of FCP from the App Store on each partition.

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22 Jul 2020 21:14 #108886 by RichPghPa
I too am looking to purchase FCP, provided it can work on my HS 2012 MBP. I was just on the phone with Apple support and asked, "If I purchase the current version of FCP, will it allow me to download the older compatible version for my High Sierra computer, to use on my HS computer - until I purchase a new computer?" Her answer was "No. If you have not previously purchased FCP with your HS computer, purchasing it today will not allow you to download an older version. You should wait until you get your new computer to purchase FCP". :(

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24 Jul 2020 04:48 #108907 by dgwvideo
Follow this Apple document to item 4 and you will find a direct link to download Mac OS High Sierra : support.apple.com/en-us/HT208969

Creating history....one edit at a time !

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16 Sep 2020 18:31 #110066 by filmtrail
dgwvideo we have OS High Sierra. Just need FCPX version 10.4.6 to use with that OS.

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17 Sep 2020 13:00 #110094 by Tom Wolsky
The App Store should give you the latest version available for your OS. If you purchased the application previously if should be available to you for download from your Purchased page. If you have a version already installed, move it to the trash and download from the Purchased page of the App Store. If you do not see it there make sure you are logged into the App Store with the Apple ID used to purchase it. If you are and the application is not available to you, you need to contact App Store support.

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17 Sep 2020 14:48 #110097 by filmtrail
Thanks, Tom. It seems though that Apple has removed that application from it's download pages.

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17 Sep 2020 15:35 #110099 by Tom Wolsky
The application you want is not on the FCP page. Is it on the Purchased page? Apple does not remove applications from there. Is the application hidden from the list? Are you logged into the App Store with the Apple ID used to purchase the application.

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