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Puzzling Blank Viewer

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04 May 2020 14:51 #106851 by largeadam
Hello people...I have just upgraded to Catalina and 10.4.8 FCP. the strangest thing, is that the viewer is now totally blank! I have re started FCP, deleted all the rendered files, and exhausted all the ideas I could find on Google. Any help ideas would be dandy

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04 May 2020 14:59 #106852 by dgwvideo
Replied by dgwvideo on topic Puzzling Blank Viewer
I assume you have a clip in the timeline and your playhead is over it. If so, and the viewer is still blank, try clearing your FCPX preferences. Restart FCPX while holding Option and Command keys and choose to delete prefs when asked.

Creating history....one edit at a time !

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04 May 2020 16:01 #106854 by largeadam
Replied by largeadam on topic Puzzling Blank Viewer
You are correct, something in the timeline and the playhead is over it..never seen this in 7 years of use!

Thanks, tried that but no progress. Did a reinstall, deleted generated files etc...

Looks like a trip to Apple Support?

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05 May 2020 00:28 #106873 by JoeEditor
Replied by JoeEditor on topic Puzzling Blank Viewer
Please post a screen shot.

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05 May 2020 14:16 #106911 by largeadam
Replied by largeadam on topic Puzzling Blank Viewer
I spent much time on the phone with Apple Support and we figured it out. I use dual monitors, both Apple Products. When I use FCP with my MBP closed I encounter the problem. This was duly noted by the nice lady at Apple, fo now I am using FCP with MBP open...not a hardship

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08 Jun 2020 10:05 #107743 by sedmondd
Replied by sedmondd on topic Puzzling Blank Viewer
Interesting note, that.
I had the same problem. Resolved by opening the lid.
One point i would add though... If you close the lid, it continues working.
You simply need to launch FCPX with the MBP lid open, then you can close it. Which means even less hassle!
Hope that helps users with this particular issu! B)

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09 Jun 2020 20:03 #107774 by JoeEditor
Replied by JoeEditor on topic Puzzling Blank Viewer
I boot with the lid open, then close, everything works.
Late 2015 15" rMBP

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