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FXP X & Catalina

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08 Jan 2020 09:18 #103788 by hubh
FXP X & Catalina was created by hubh
Hi,
last night I upgraded from Mojave to Catalina & now I'm asked to update FCP X from the Apple Store. I can't see anywhere how to update. Am I required to purchase FCP X again for use with Catalina ?

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08 Jan 2020 19:07 #103798 by Tom Wolsky
Replied by Tom Wolsky on topic FXP X & Catalina
No. Make sure you’re logged in to the App Store with the Apple ID used to purchase the application. Check the Purchased page to see if it’s listed there.

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10 Jan 2020 00:38 #103825 by JoeEditor
Replied by JoeEditor on topic FXP X & Catalina
I've noticed an issue with the App Store lately. Sometimes I have to go to the product page and get the update, as it won't show up in the Update section. But from the product page, it downloads just fine.

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10 Jan 2020 03:43 #103829 by hubh
Replied by hubh on topic FXP X & Catalina
I called Apple Australia & explained that FCP X was included in the purchase of the new MBP & they let me download the latest version without any problems.
Great service.
Thanks all

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10 Jan 2020 05:01 #103830 by dgwvideo
Replied by dgwvideo on topic FXP X & Catalina
You can also try in the app store to force any updates that might not appear by going to the update tab, and then in the top menu under "store" choose "reload page".

Creating history....one edit at a time !

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