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Fcpx freeze everytime open the wavefrom window.

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17 May 2017 23:21 #88121 by digaPavlos
When I open the waveforms or vectoscopes window Fcpx freeze and the MacBookPro also. This happens every time. So I have to force restart.

I run the diagnostics and says no issues. ( I was thinking about Graphics Card issues )

Fcpx version latest. / MacBook Pro (Retina, 15-inch, Mid 2015) / MacOS 10.12.14

Any thoughts what its going wrong ?

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18 May 2017 00:17 #88122 by JoeEditor
1- Library and media should not be on the system drive, but on a very fast external drive.
2- What percentage of your system drive's total capacity is free space?
3- Run Disk Utility to Repair all connected drives, especially the system drive.
4- Hold the Option and Command keys together while launching FCPX, when prompted, delete the preference files.

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18 May 2017 07:19 #88125 by digaPavlos
Thanks Fcpx guru, I have done all that already.
Also I send MacBook to apple care , they checked they saw no hardware problem.
They recommended just to reinstall a clean macOS.
I done that and for a little time was everything ok. Yesterday the symptom returned.

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18 May 2017 09:59 #88133 by ronny courtens
Create a new admin user, then launch FCP X with the new user account. See if it makes any difference. This is just for troubleshooting purposes. Try this first, then post back.

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18 May 2017 12:54 - 18 May 2017 12:56 #88135 by JoeEditor
Um, did you install this AFTER 12 noon, on a Tuesday or Thursday, when it is not raining? Cause that could be the issue. Or maybe check the air pressure in the tires?

Yeah, what Ronny said.

* But if you reinstalled OS X from scratch, did you restore from a backup (TimeMachine or something) or did you install everything from scratch? If you restored from a backup, we could be restoring corrupted FCPX system file(s).

* In addition to Ronny's testing the user account, I wonder if we have something corrupted inside of a Library? That's happened to me twice in the past 7 months. So could this be Library specific? A corrupted Library would not be effected by re-installing anything, also.
Last edit: 18 May 2017 12:56 by JoeEditor.

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19 May 2017 09:02 #88156 by digaPavlos
Thanks for response ..
It was raining yes. Maybe the strong lighting has affect the Library.

But yesterday I worked just fine . The thing I did was to turn off the backrendering, disable the skimming ( I don't need it for colorectal grading ) and change USB port of the external disk .

Worked fine.

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19 May 2017 13:14 #88161 by JoeEditor
NEVER turn on background rendering! AAARRRGGGHHHH!!!!!!
:ohmy:

Glad it's working for you. Crossing fingers it holds up!

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19 May 2017 14:43 #88163 by digaPavlos
I never turned on .. just forgot to turn it off :) .

Thanks .

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20 May 2017 12:45 #88181 by JoeEditor
Turn on, tune in, drop out...

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02 Jun 2017 08:00 #88550 by digaPavlos
Its happen again :(

No background rendering.
Preferences deleted

After 10-15 mins of work system freeze totally . Remind this happen ONLY when I have open the video scopes .

I have the same setup ( plugins , macOS, fcpx ) on my iMac and I don't have that symptom . So its have to be something wrong with my MacBook Pro.
Where I can find Apple Fcpx support ?

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03 Jun 2017 02:21 #88561 by dgwvideo
Did you try the new admin user account as suggested?

Creating history....one edit at a time !

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