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can i delete all fxfactory products on my hard drive?

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31 Jan 2017 17:59 #85355 by berg
Hi,

fxfactory continues to crash my fcpx. Would it be a problem to delete all these trial products stored in my library? I never intend to buy them or try them... how can i get rid of all this? i think fcpx crashes because fxfactory tries to update some products i dont want to buy or test..

do purchased products work if you deinstall fxfactory completely?

thanks!

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31 Jan 2017 18:27 #85359 by Karsten Schlüter
run the fxfactory.app in your Application folder - check/uncheck any plugin you want...

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31 Jan 2017 18:58 #85364 by joema

berg wrote: Hi,

fxfactory continues to crash my fcpx.... i think fcpx crashes because fxfactory tries to update some products i dont want to buy or test..


FCPX should never crash, whether caused by FXFactory or anything else. However sometimes this happens. Are you on the latest version of FxFactory, which is 6.01? If not you can update it by selecting FxFactory>Preferences>Software Update.

As Karsten said you can totally remove FxFactory then re-install it and download your plugins again. There's a built-in uninstaller within the FxFactory app: FxFactory>Actions>Uninstall FxFactory.

When I install FxFactory the first thing I do is disable the trials in FxFactory>Preferences>Products>Disable Trials.

I've had a few minor problems with FxFactory but their support has been very helpful: fxfactory.com/support/

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