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Imported clips are all black

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22 Dec 2016 19:39 #84212 by Neguah
When importing clips from 5D mk3, alle clips, besides 2-3 images turn out black. The preview clip is black, but the 2-3 first seconds of the clip shows, but after that the all go black.

To fix this I had to import my clips via EOS utility to my hard drive, and then import the clips from my drive to FCPX. Any idea why the turn black when importing directly from the camera?

Sierra 10.12.2
FCPX 10.3.1

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22 Dec 2016 21:38 #84214 by Squamish ed
I had a similar problem yesterday with C100 II footage. Eventually the video showed up (the audio was fine). It was as if the SD card was taking forever to be imported which was odd as it was a 2 minute clip. Came back about ½ hour later and the video was there. It made no sense at all. When the problem first appeared I found the card in Finder and played the clip with QT and everything was fine so it seemed to be inside FCPX that something malfunctioned.

Tried to repeat the problem so I could report it but it wouldn't repeat. ?????

Ed

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25 Dec 2016 18:47 #84258 by Neguah
Replied by Neguah on topic Imported clips are all black
Still doesn't work here. Thumbnail is black, and only the three first seconds show when skimming.

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26 Dec 2016 17:17 #84271 by lisa.schmit-bonker
Same problem here....

imported fine on a PC.. just not my MAC

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27 Dec 2016 17:32 #84322 by Neguah
Replied by Neguah on topic Imported clips are all black
Anyone know what might cause this?

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30 Dec 2016 20:53 #84414 by Neguah
Replied by Neguah on topic Imported clips are all black
Anybody? Nothing helps here. The only thing I haven't done is to reinstall OSX, and that's not going to happen.

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31 Dec 2016 19:52 #84431 by odedh
Replied by odedh on topic Imported clips are all black
What computer do you have?
Also is there a Canon import plugin ?

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04 Jan 2017 11:00 #84532 by Neguah
Replied by Neguah on topic Imported clips are all black
It`s a new iMac, 27" 4.0 ghz.
Didn`t have the problem before. Perhaps after installen Sierra the problem occured.

Canon import plugin? Like Eos utility?

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12 Jan 2017 12:07 #84774 by Neguah
Replied by Neguah on topic Imported clips are all black
Am I the only one with this problem?

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12 Jan 2017 16:13 #84789 by bogiesan

Am I the only one with this problem?


No, but you're the only ones looking for a solution using a particular camera right now. I think you'd get better advice from a user forum dedicated to your camera or to the codec the camera uses.

Over on apple.com/fcpx we've seen similar posts form GoPro users and C100 users: black video, sometimes with audio, sometimes not. Sierra might have been part of the problem but none of the sufferers seems to have the patience to do any tests that would answer that question.

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16 Jan 2017 15:14 #84888 by Neguah
Replied by Neguah on topic Imported clips are all black
I have tried everything. I have contacted Apple, but they don't know what's wrong either. Updated cameras firmware, updated a driver. But it doesn't work. The clip is actually corrupted after importing from camera to fcpx. But the workaround works fine. The specs between the two identical clips are identical, so why it gets corrupted during import is confusing.
I don't know what more to try. Try another 5D mk3 is one way, but I don't know any with it. So I need to reach out.

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