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Anyone Else Getting This Frame.io Error?
07 Nov 2016 23:56 #82400
by Shane M
I went to export a project to Frame.io as I've done many times before, but this time I'm in 10.3...the whole timeline is rendered, I've deleted cache, re-rendered, restarted computer, re-installed app, etc...nothing works.
Any ideas?
Anyone Else Getting This Frame.io Error? was created by Shane M
“Your Project” has background tasks that are not yet complete.
If you continue, these effects may be missing or have reduced quality:
Retiming - Optical Flow
I went to export a project to Frame.io as I've done many times before, but this time I'm in 10.3...the whole timeline is rendered, I've deleted cache, re-rendered, restarted computer, re-installed app, etc...nothing works.
Any ideas?
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08 Nov 2016 00:42 #82401
by FernKraft
Replied by FernKraft on topic Anyone Else Getting This Frame.io Error?
I had that as well, though not specifically while using Frame.io. I just found the clip and had fcpx reprocess the optical flow. Are you using 10.3?
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08 Nov 2016 00:46 #82402
by Shane M
Replied by Shane M on topic Anyone Else Getting This Frame.io Error?
I actually just now heard back from Frame.io support and he said its got nothing to do with Optical Flow and its actually a problem with the Companion App...
Going to give that a try...
Sorry about the confusion. You must have an older version of our Companion App already installed. We've found that you'll have to do the following to get this to work properly:
Sorry about the work around but we're currently looking into an update for 10.3 without this step-by-step process.
- Uninstall the Frame.io Companion App
- Remove Share Destinations
- Install the newest version from Frame.io
- Create new Share Destinations
Going to give that a try...
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08 Nov 2016 17:15 #82443
by FernKraft
Replied by FernKraft on topic Anyone Else Getting This Frame.io Error?
Just received the error again, sadly it's on a longer cut, so I'll see if I can find the issue.
This is a project that was brought into 10.3 from 10.2.3, so that's probably what is causing the issue.
This is a project that was brought into 10.3 from 10.2.3, so that's probably what is causing the issue.
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08 Nov 2016 17:19 #82445
by Shane M
Replied by Shane M on topic Anyone Else Getting This Frame.io Error?
Mine is a brand new project fully created in FCPX 10.3.
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08 Nov 2016 17:25 #82447
by JoeEditor
Replied by JoeEditor on topic Anyone Else Getting This Frame.io Error?
I'm not using Frame.io, and I get that message a LOT! Royal PITA. I filled out the feedback for with Apple.
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