fbpx
3 Post Moderation Rule for New Boarders (25 Jan 2021)

New boarders will have their posts moderated - Don't worry if you cannot see your post immediately.

FCPX Crashes constantly with BMD Intensity Thunderbolt

More
04 Jul 2016 08:37 - 04 Jul 2016 08:39 #78350 by truestory
After 3 years of near perfect operation FCPX now crashes every 3-5 minutes with the Intensity Thunderbolt interface..
This has occurred since upgrade to OSX El Capitan...
I am running 10.11.5 with FCPX 10.2.3...

I keep getting message saying
Final Cut Pro Quit unexpectedly while using the Decklink FcpxCMIO plugin..

I have removed and re installed the Black magic desktop software but still crashing constantly..
Has any one had these issues, it is extremely frustrating, especially when a client is sitting next to me..

I have attached a screen grab of the error message..
Any help would be greatly appreciated..
Cheers
Todd
Attachments:
Last edit: 04 Jul 2016 08:39 by truestory. Reason: adding image

Please Log in to join the conversation.

More
04 Jul 2016 09:34 #78352 by John G
We had exactly this problem on two different I-macs and I’ve heard others have the same issues, but it seems inconsistent.

Reverting to an earlier version of the BM 'Desktop Video' driver fixed the problem completely for us. Try version 10.4.3 which is still on the BM support page.

www.blackmagicdesign.com/support/family/capture-and-playback

Make sure you Use the ‘Uninstall’ app to properly trash the outgoing driver.

It's not really a 'true' fix, but should get you working until BM sort out their bugs.


John G

Please Log in to join the conversation.

More
05 Jul 2016 00:30 #78368 by truestory
Many thanks, will download today and see if it helps
cheers

Please Log in to join the conversation.

More
06 Jul 2016 13:50 #78421 by truestory
Problem solved, obviously a serious bug in the BM desktop software.. thanks heaps for the help.

Please Log in to join the conversation.