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Motion crashes at startup! plugin-problem?

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06 Dec 2015 17:58 #71203 by berg
Hi,

after i installed Pixelfilmstudios "Inmotion 3Dprojection" i cannot open my motion 5. It crashes immedialetly.

I just deleted the plugin and the preferences but it didnt helped out.

Maybe someone could help me out? How do i uninstall plugins the right way?

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07 Dec 2015 12:49 - 07 Dec 2015 13:08 #71217 by BenB
Pixelfilmstudios will have to instruct you on the uninstalling of their plugin.

I will assume you're opening Motion to the template browser. Or are you opening a specific project directly?

You could get "FCS Remover" from Digital Rebellion, for free. Use it to remove all traces of Motion. It won't touch your projects at all. Then launch the App Store, go to the Purchased section, and next to Motion, click "Install".

If it is a specific project you're opening immediately, then I'd look to open one of the backups that Motion would have made, if you have the auto backup enabled. Could just be a corrupted project, and not the app itself.
Last edit: 07 Dec 2015 13:08 by BenB.

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07 Dec 2015 15:38 #71223 by berg
Thank you. I am opening motion to the template browser but it crashes when i open a project too. I will contact PFS before using FCS Remover

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09 Dec 2015 05:56 - 09 Dec 2015 05:57 #71283 by kzi2006
Just look to system log/crashlog
Last edit: 09 Dec 2015 05:57 by kzi2006.

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