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FCPX Unexpectedly Quits

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21 Jul 2015 14:10 - 21 Jul 2015 14:15 #66688 by JFilmmaker1
Hi,

So I was wondering if anybody else has had this issue but I'm working on a really big project with a lot of multicam clips for interviews and all of a sudden FCPX didn't run so well so I decided to quit and upon reopen I got the pinwheel spinning and nothing happened. So I decided to restart my computer and try to open it again. The same thing happened. After that I tried a FCPX Backup, same thing happened. If anybody has any info it would be greatly appreciated cause I'm on a deadline for this project and I can't figure this out.


Also upon opening the bundle, I get the message: "The last time you opened Final Cut Pro, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?"

Thanks,
Last edit: 21 Jul 2015 14:15 by JFilmmaker1.

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21 Jul 2015 14:41 #66690 by ronny courtens
Hey Jonathan,

We will need some specs:

- FCP X and OS version.

- Hardware specs: computer model, amount of RAM.

- Location of your Library and your media. If you use an external drive: model and connection type.

- Codec and frame size of your original media.

- Average length of your multicam clips + number of audio channels.

- Average number of Events and Projects in your Library

- Are you using lots of titles or RAM-heavy filters such as Neat Video or Magic Bullet?


-Ronny

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21 Jul 2015 15:09 - 21 Jul 2015 15:10 #66692 by JFilmmaker1
Replied by JFilmmaker1 on topic FCPX Unexpectedly Quits
OS: 10.10.3
FCPX: 10.2.1
Computer: MacBook Pro (Retina, 15-inch, Late 2013), 2.6 GHz Intel Core i7, 16 GB 1600 MHz DDR3
Library is located on an external bus powered HD. USB 3.0 (I transcode to proxy for editing)
Codec is XAVC-I at 4K and 1080P
Average length is about 2 minutes
7 Events and 2 Projects
No filter titles or anything just was creating multicam clips when all this happened.

Ive trashed prefs and deleted the CurrentVersion.flexolibrary to no avail.

Thanks Ronny
Last edit: 21 Jul 2015 15:10 by JFilmmaker1.

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21 Jul 2015 15:18 #66693 by ronny courtens
Thank you for the information.

Am I correct to assume that all your XAVC media is managed (imported into the Library on the external USB drive) and that you have been working in proxy mode for this production?

- Ronny

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21 Jul 2015 15:19 #66694 by JFilmmaker1
Replied by JFilmmaker1 on topic FCPX Unexpectedly Quits
Correct and I've used this drive on multiple projects with multiclips with no problem.

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21 Jul 2015 15:23 #66695 by ronny courtens
Okay, that is all very useful information. We will have to do a test to further narrow down the issue.

Create a new admin user account and launch your FCP X project using this new account. Does the project open using this new account?

- Ronny

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21 Jul 2015 15:42 #66697 by JFilmmaker1
Replied by JFilmmaker1 on topic FCPX Unexpectedly Quits
Ronny you my friend are a genius! It worked! Thank you so much. That saved me so much time!

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21 Jul 2015 15:48 #66698 by ronny courtens
My pleasure. If you are on a deadline I would advise you to finish this production using the new account.

When your work is finished you can download these directions from my Dropbox to repair your original user account without needing to do an erase and reinstall of your system drive:

dl.dropboxusercontent.com/u/83985139/Reb...0and%20reinstall.pdf

- Ronny

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21 Jul 2015 16:17 #66701 by JFilmmaker1
Replied by JFilmmaker1 on topic FCPX Unexpectedly Quits
Awesome, thank you!

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23 Dec 2020 05:21 #111675 by loveface
Replied by loveface on topic FCPX Unexpectedly Quits
Ronny, thanks a lot. it works when I switch a new user account.  the url you shared is not accessible now, is that possible to share it again?  thanks.

ronny courtens wrote: My pleasure. If you are on a deadline I would advise you to finish this production using the new account.

When your work is finished you can download these directions from my Dropbox to repair your original user account without needing to do an erase and reinstall of your system drive:

dl.dropboxusercontent.com/u/83985139/Reb...0and%20reinstall.pdf

- Ronny

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23 Dec 2020 10:50 #111682 by ronny courtens
This was an old method for restoring a user account but I have tested it a few minutes ago and it still seems to work. You can find the details here: 

www.fcpbook.com/tips/resetting-the-user.html

- Ronny

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