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FCP 10.1.3 crashes when exporting to Master File

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23 Sep 2014 08:23 #53069 by abrovig
When I share my timeline to Master File or trying to Export File, the FCP crashes. When I choose to share to You Tube or Vimeo it´s ok.

Any solution for this?

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23 Sep 2014 12:17 - 23 Sep 2014 12:18 #53073 by ronny courtens
Hi Asmund, welcome to the forum.

If the crash only happens when sharing a master file and not when sharing to another format this is unexpected behavior.

I assume you are running the latest versions of Mavericks and FCP X?

First thing you can try is refresh your FCP X preferences:

Close FCP X, then launch it again while holding the ALT+CMD keys pressed down. You will get a message asking you if you want to delete your preferences. Just confirm, let FCP X start up and try sharing again.

If this does not help please tell us how much space you have left on your system drive and on the drive you are exporting to. It also would be helpful to know what kind of mac you are working on and how much RAM it has.

- Ronny
Last edit: 23 Sep 2014 12:18 by ronny courtens.

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17 Oct 2014 04:26 - 17 Oct 2014 04:28 #54268 by abrovig
(Sorry for the delay)
I deleted my preferences, but it still crashes.

My Mac is a MacBook Pro 13", 3 years old. 2.9 GHZ, Intel Core i7, 8 GB ram, 1600 MHz DDR3, OS 10.9.5.

Th HD has 27 GB available, and my FCP drive has 468 GB available.

(I used the trial version first until it expired, before buying the full version.) My projects is created by the full version though.

Maybe it will work if I upgrade to OS Yosemite?

Thanks.
Last edit: 17 Oct 2014 04:28 by abrovig. Reason: extra info

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17 Oct 2014 07:47 #54273 by ronny courtens
Thank you for the information.

How long is your edit?

- Ronny

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