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HELP HELP!! FCPX won't work!!

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19 May 2014 12:47 #46241 by Neo_Harms
Hi there,
I have Final Cut Pro X, updated to 10.0.8 and have been hvaing issues all day. FCPX has been working great until earlier on when it started to crash immediately upon clicking the icon in the dock and returning an error report (it's enormous and I have no idea what it says).

It does the same thing no matter if my harddisc is connected or not. I have a deadline on a project last week, so i'm a little desperate..

Any ideas?

Please help. thank you

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19 May 2014 13:05 #46247 by BenB
Replied by BenB on topic HELP HELP!! FCPX won't work!!
To get through this as quickly as possible, we'll skip a lot of garbage.
1- Run Disk Utility and Repair all drives (Permissions on the OS drive).
2- Download "FCS Remover" from Digital Rebellion (dot com) to wipe out FCPX 100% from your drive.
3- Launch the App Store, go to the Purchases section, Install FCPX from scratch.

That will eliminate most of the possibilities in the shortest time.

An alternative to steps 2 & 3, download "Preference Manager" from Digital Rebellion (dot com) and use it to quickly and safely delete FCPX pref files. See if that helps. If it doesn't, you'll want to do steps 2 & 3.

Both of these apps are free, btw.

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19 May 2014 13:23 #46249 by Neo_Harms
Thanks a lot for the answer Ben.. I really appreciate..
Just to be sure.. So you are saying that step 2 & 3 are definitely working?

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19 May 2014 15:04 - 19 May 2014 15:04 #46252 by ronny courtens
What Ben suggested should do the trick. Just be aware that if you reinstall from the App Store you will get
FCP X 10.1.1, which will involve converting your production to the new Library structure. If you don't wish to do this you also can reinstall FCP X 10.0.8 from a backup if you have this.

BTW you said you had updated FCP X to 10.0.8. Have you done this in the middle of this project? If so, from which earlier version did you do the update? It's not always a good idea to update an NLE mid-project.

- Ronny
Last edit: 19 May 2014 15:04 by ronny courtens.

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19 May 2014 18:09 #46255 by BenB
Replied by BenB on topic HELP HELP!! FCPX won't work!!
Doh! Right, I glossed over that you're on 10.0.8. So don't delete the app, delete the pref files only. Maybe someone has a good working copy of 10.0.8 here you could like up with.

"It's not always a good idea to update an NLE mid-project."
Absolutely!!!!!!!

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19 May 2014 18:30 #46261 by tpayton
There might be something going on with your user account. One thing you might want to try is creating new a user account and see if the problem persists. Here is some info:

support.apple.com/kb/TS4053

Here is some troubleshooting FCPX from Apple:

support.apple.com/kb/ts3893

Here is some more excellent troubleshooting from Richard Taylor:

fcpx.tv/troubleshooting.html

As an aside, if you download/install FCPX from the App Store on a pre OS 10.9, you will be told you can install the last comparable version for your OS, so you can install FCPX 10.0.9, which is almost identical for 10.0.8.

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19 May 2014 18:34 #46262 by Neo_Harms
If I delete the fcpx app, will it also delete my fcpx projects + events.. and can I still use the projects in reinstalled version or a newer version?

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19 May 2014 18:37 #46263 by Neo_Harms
I mean if i copy my project folder to another external.. Can it still work in a reinstalled OR a newer version?

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19 May 2014 18:42 #46264 by ronny courtens
Trashing FCP X won't delete your projects or events. But if refreshing your FCP X preferences hasn't solved your issue I would follow TPayton's advice and create a new user account. Then try opening your FCP X project using this new account.

If this works you can finish your current production before installing a newer version of FCP X. Reinstalling an app if you have a corrupt user account won't solve your problem anyway. So it's best to try opening FCP X with a new user account first. If this doesn't help then yes, you will need to reinstall.

- Ronny

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22 May 2014 09:50 #46475 by Neo_Harms
Thanks a lot guys.. I have solved the problem.. Your vommenes was a big help.. So thank you

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23 May 2014 03:20 #46527 by dgwvideo
What actually solved your problem?

Creating history....one edit at a time !

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23 May 2014 09:32 #46532 by martinX
Apparently our vommenes. :cheer:

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