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Problem with event manager update

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18 Sep 2013 14:44 - 18 Sep 2013 14:45 #31316 by stewpid
Just wondering if anyone has had problems with event manager since today's update. It normally works perfectly but now won't see any events or projects wherever they are - hard drive or external.
It also won't shut down and I have to force eject. I tried removing it and reinstalling the original download but the same thing happened so maybe the update got to the original d'load.

My work around is to move events and projects from hidden to unhidden in finder but that's a pain.

EDIT: should add I downloaded again from the site but the same happened.
Last edit: 18 Sep 2013 14:45 by stewpid. Reason: more info

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18 Sep 2013 15:07 #31319 by plysat
Try trashing the prefs/database. In Finder hold down the Option key and choose Go > Library. Application Support/Assisted Editing and it's called Event Manager X.yml and Event Manager X.plist.
If you have a "sets" file, you can keep that. It's solved the occasional oddity for me...

Can't sleep? Try this: fcpxpert.net ;-)

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18 Sep 2013 15:39 #31320 by Don Rumsey
Everything works here.

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18 Sep 2013 16:22 #31322 by Navigator

Don Rumsey wrote: Everything works here.


+1

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18 Sep 2013 17:11 #31323 by stewpid
Thanks for the replies, guys, and for the suggestions, Plysat.

I contacted the event man. support and had a really helpful reply with some suggestions within the hour. Pretty incredible for a $5 app, don't you think!!!

I'll try each in turn tonight and report on progress in case it helps anyone else.

Cheers.

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18 Sep 2013 19:00 #31328 by Don Rumsey
Phil is the MAN!!! Indispensable software on the cheap. They have plenty of good stuff.

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19 Sep 2013 10:29 #31349 by stewpid
Still no joy. So far I have:

trashed all prefs with pref manager
reinstalled with the latest version
tried to rebuild the database - freezes
looked for Assisted Editing folder to trash the files called Event Manager X.yml and Event Manager X.plist but there is no Ass Ed folder
everything else, eg, trying to set preferences, looking for updates, etc and it just freezes.

It's not critical because of the workaround I mentioned - it's just puzzling. And I realise how much time this a great app saves. Just wish I could get it to like me again.

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19 Sep 2013 12:19 #31354 by stewpid
Sorted! Your suggestion worked, Plysat. I looked for Assisted diting but couldn;t find it, probably because I wasn't holding down the option key. Whatever, I tried again and found it, deleted the files and bingo, we're up and at 'em again.

Many thanks, guys.

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19 Sep 2013 12:29 #31355 by dinerdog
Had the same problem after the update and trashing prefs worked. Thanks also.

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19 Sep 2013 20:30 #31367 by rickytin
I have the same problem and I trash the preference and it works but as son as I created a set and close the app and then restart the app crash again. I mention this in a email to Gregory Clarke of Intelligent Assistance and they immediately fix the problem.
Grate support.

Ricky Dominguez

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