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Viewer window not working correctly?

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17 Feb 2013 02:12 - 17 Feb 2013 02:13 #21443 by AudaciousEditor
Viewer window not working correctly? was created by AudaciousEditor
The viewer window shows up blank, even though the clip is being played.
Exporting it left me with a single frame through out the entire clip.


Any suggestions?
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Last edit: 17 Feb 2013 02:13 by AudaciousEditor.

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17 Feb 2013 15:17 #21452 by BenB
Replied by BenB on topic Viewer window not working correctly?
Is that a pre-005 version?

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18 Feb 2013 00:00 #21463 by AudaciousEditor
Replied by AudaciousEditor on topic Viewer window not working correctly?
I'm not sure. It just says Final Cut Pro 10.0

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18 Feb 2013 01:45 - 18 Feb 2013 01:46 #21466 by BenB
Replied by BenB on topic Viewer window not working correctly?
If you go to the Final Cut Pro menu, "About Final Cut Pro", it should read below the app's name, "Version 10.0.x". There will be a third number. May be time to run an update, although that is not a good idea to do mid-project.
support.apple.com/kb/ht5550
Last edit: 18 Feb 2013 01:46 by BenB.

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18 Feb 2013 01:49 #21468 by AudaciousEditor
Replied by AudaciousEditor on topic Viewer window not working correctly?
Nope :/

Anyway, it seems to be a problem with either png files or speeding the clip up.
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18 Feb 2013 01:52 #21470 by BenB
Replied by BenB on topic Viewer window not working correctly?
That screen shot is not right. I'd reinstall. This is a legal copy, correct?

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18 Feb 2013 02:00 - 18 Feb 2013 02:00 #21471 by AudaciousEditor
Replied by AudaciousEditor on topic Viewer window not working correctly?
What about it isn't right?
I'll reinstall now, yes I bought it Mid-Late 2011.
I've never updated it before, so I'll do so now.
Last edit: 18 Feb 2013 02:00 by AudaciousEditor.

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18 Feb 2013 03:42 #21475 by BenB
Replied by BenB on topic Viewer window not working correctly?
There's no third decimal place in the splash screen. That's not right.

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18 Feb 2013 04:58 #21476 by Seanus
Replied by Seanus on topic Viewer window not working correctly?
I'm pretty sure that's how it was when first released. Don't ever remember seeing "10.0.0"

As to the original question could it be that the OP has chosen to view the Alpha channel only?
Sean Lander - Editing since 1982 - AVID 1991 - FCP 1999 - FCPX 2011

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18 Feb 2013 06:41 #21480 by AudaciousEditor
Replied by AudaciousEditor on topic Viewer window not working correctly?
Yes, I was going to buy a previous version, but decided to wait until FCPX was released, which was just 10.0, as long as I can remember it ever being.

I read somewhere that Alpha Channels will help display png images, which it did, somewhat. Would the alpha channels interfere with the display?

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18 Feb 2013 09:05 #21484 by Seanus
Replied by Seanus on topic Viewer window not working correctly?
If you have chosen to view the alpha channel only then this would explain your white screen. Just go back to normal viewing.

Oh and upgrade to 10.0.7 your missing out on tonnes of cool new stuff!
Sean Lander - Editing since 1982 - AVID 1991 - FCP 1999 - FCPX 2011

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18 Feb 2013 17:27 #21495 by BenB
Replied by BenB on topic Viewer window not working correctly?
I actually worked with a version 001 a few days ago on someone's laptop. It had three digits, 10.0.0. That's why I made the comment.

But yes, change the Viewer menu to show All channels.

And yes, update.

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18 Feb 2013 19:28 #21498 by AudaciousEditor
Replied by AudaciousEditor on topic Viewer window not working correctly?
I've just updated, you're definitely right. This works great and has lots of cool stuff.

I guess diverging from my original question, what you you suggest for displaying .png photos?

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18 Feb 2013 19:45 #21499 by BenB
Replied by BenB on topic Viewer window not working correctly?
Make sure they are RGB, 8-bit and closer to the frame size of your project timeline. That's about it.

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