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FCPX not recognised as purchased?

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21 Sep 2011 19:31 #1311 by Lee Patterson
Hi folks. I bought FCPX back in June and last night tried to get the update but the App store said it was installed but not bought, would I like to purchase it?
Um, no.
Got in touch with apple tech support this morning and and they told me to a) put the installed version into the trash. b)go to the purchased menu in the app store and re-download/install.
It then downloaded and installed 10.0.1.
Just in case anyone else get's this problem:)
Lee

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22 Sep 2011 11:08 #1320 by wanderer63
I had to do the same - strange.

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24 Sep 2011 09:59 #1371 by BenB

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