Callouts Plugin gets updated to version 1.2

All,

Came across this from Ripple Training -an update to their Callouts plugin for FCPX

Supposed to be a free update to those of us who already own it. But can't figure out how the free update works.

Did you check their Tweets? If there's nothing there, send them an email. They are very quick in helping you out (one more reason to buy from them).

I don't "tweet" and use Facebook only because I'm forced to by a couple of clients. The art of written communication is in such decay.

I have sent an email. There's no blatant upgrade info on their web site. But as with the other top 3 online trainers, it's all new to "update" training as an app evolves every 3 months.

I have the same problem.

I think their products are really great, and I have advised many people to get them both here and elsewhere.

However, as an early adopter of a number of their training videos I was left in the cold after updates. I sent them a number of emails requesting how to get the upgrades, but got no reply.

I stopped trying to get through at this point. Seemingly they twitter their info or something, but I don't use it or understand it.

Actually, I should point out that they did reply to me (I just checked my emails), but it took a few emails before I got a reply.

I did send another email to them after my initial query was answered asking them if there was an update to the Compositing tutorial, but I never got a reply to that one.

Anyway, they have good products, the upgrades just don't seem to work for me. I'm going to wait for their training videos to settle in the future before I purchase (so I can get them after any updates I guess).

They have a new one for Motion that teaches you how to do Action titles; looks like it could be fun & useful for a number of projects.

I know these guys, fellow trainers, and they work very hard. But yes, the "update" stuff they've not gotten smoothed out yet. But neither have the other of the "top 3" in FCP training. Doing updates to training as FCP X evolves is new to everyone. No app has ever grown as fast and as often and for free like FCP X has. As a professional trainer for a couple of decades now, it's a totally new paradigm for us to learn and adjust to.

The only update they have is to the basic, core FCP X training. Nothing else has any software updates to warrant any training updates. So, just Call Outs and the FCP X core training so far.

So, patience, but keep asking. All of us trainers have to keep up with the new App Store "fast-evolution" scheme, thought it's not easy.

Weird. Whenever I sent them an email, I got answer very quick - within a day.

A lot of FCP X updates are covered in their MacBreak Studio. That's a tiny bit behind though....

I can only but congratulate Rippletraining to their efforts. Yours too, of course, Ben and Tom W.

Don't you just update FxFactory Plugin?

I'm looking at the FxFactory app now, and no, there is not "update" option there. I've emailed and am waiting on a response from RT.

Guys, we haven't officially launched the update yet - coming shortly. Yes, to upgrade, all you need to do is install the latest FxFactory 3.0.5 update.

I have that version, no updated material yet, will be waiting. The "List" will save me a ton of time. Actually just told about 5 students about this, as they all emailed me last night and this mourning all needing the this same effect.

But I will add that I'm having plugins I paid for mysteriously deactivate, and error messages from plugins not being used in projects. Seems 3.0.5 is pretty buggy. I have had emails going back and forth with NI support all morning.

OK, after un-installing and then re-installing FxFactory app from scratch, everything is working. Something about the 3.0.5 update got wonky. Never seen that before. But it's all there now.

Thanks Mark, appreciate the guidance!