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SAN Location already in use?

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17 Jul 2012 23:37 #11717 by Seanus
The editor I'm collaborating with has suddenly started getting this message whenever he fires up FCP X. It claims his system drive is a SAN location and in use. It then won't let him do anything with his existing projects even though they are on an external drive.

We've tried all the usual things to fix it to no avail. Anyone here have a suggestion on how to fix this annoying problem?

System is Mac Pro 10.7.4, 8GB Ram Projects and Events on separate FW800 Drives.
Have trashed prefs, restarted, etc.

Sean Lander - Editing since 1982 - AVID 1991 - FCP 1999 - FCPX 2011

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18 Jul 2012 00:29 #11718 by plysat
Well, FWIW...

discussions.apple.com/thread/3354778?start=15&tstart=0

Hope apple is addressing this. :-o

Can't sleep? Try this: fcpxpert.net ;-)

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18 Jul 2012 12:41 #11729 by BenB
I'd run Disk Warrior right away. Something about the drive isn't registering with the system properly. Not a good sign, possibly.

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18 Jul 2012 15:50 #11736 by Seanus
Really? Ok I'll get him to check it out.

Sean Lander - Editing since 1982 - AVID 1991 - FCP 1999 - FCPX 2011

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18 Jul 2012 16:35 #11738 by BenB
I'd just personally be worried if a FW drive suddenly was being seen as a SAN drive. Those things don't "just happen", as you know. I'd start by verifying free space and it's permission settings, then Disk Utility to repair it. Although DU rarely actually fixes anything of significance. But yeah, Disk Warrior for good measure.

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18 Jul 2012 16:52 #11741 by screendor
I've had this problem twice on different eSata volumes. Ran DW as I didn't know what else to do.

Saw on the apple forum Ben linked about resetting PRAM. Don't know how/why that would work but no harm in trying. Haven't done it a while anyway.

Definitely a BUG in X!

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18 Jul 2012 16:56 #11742 by screendor
Actually, when it happens, no volumes mount (thus no events or projects). Here's a screen shot from the last occurrence. The volumes it is referring to are the system drive (using the nickname and then oddly full name names). Weird, right?
Attachments:

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18 Jul 2012 18:39 #11743 by BenB
"I" personally NEVER advise resetting PRAM. On today's Macs that almost never fixes anything. Just for the record...

Can you go to the File menu and disconnect that "Location"? I'm guessing now, but would be interesting to see if FCP let you.

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18 Jul 2012 18:54 #11745 by screendor
If I recall, the option to disconnect was greyed out (although the option to create a new SAN was possible). I believe the solution was force quite, reboot, DW.

I mean, is it even possible for the internal system drive to be a SAN location? Isn't that loco?

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18 Jul 2012 19:05 #11748 by BenB
I have my own word for it, but yes, "loco" is much more socially acceptable.

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18 Jul 2012 22:32 #11757 by Seanus
Yes well that's exactly what's happening. FCP X things the internal drive is a SAN location and is already in use by the user. Bizarre. We'll have a go today at fixing it and see how we go.

Sean Lander - Editing since 1982 - AVID 1991 - FCP 1999 - FCPX 2011

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22 Jul 2012 10:54 #11908 by Seanus
Finally got some time to around a do some maintenance on his computer. P Rammed the hell or of it, repaired permissions etc. Problem gone. Thanks!

Sean Lander - Editing since 1982 - AVID 1991 - FCP 1999 - FCPX 2011

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22 Jul 2012 17:27 #11910 by screendor
I got in touch with Apple about this issue. One possible cause: a mounted DMG, like from a third party installer, can sometime cause the SAN location error message. Something to be aware of...

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22 Jul 2012 18:13 #11912 by BenB
Wow, that is very interesting to know Thanks for posting.

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30 Jul 2012 09:47 #12336 by Scrubelicious

screendor wrote: I got in touch with Apple about this issue. One possible cause: a mounted DMG, like from a third party installer, can sometime cause the SAN location error message. Something to be aware of...


This is true, and it can also be cause buy mounted sparse images. :unsure: Kinda sucks if you are using them for FCPX.

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28 Aug 2012 03:15 #13506 by Doug Suiter
After reading about mounted DMG files potentially being the issue I checked to see if I had any. I didn't but i did have an external USB hard drive that i wasn't using for my work at the time attached. I ejected it and it seems to have been the culprit. Now, everything seems to be working perfectly well :)

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25 Feb 2014 16:56 #41729 by night139

screendor wrote: I got in touch with Apple about this issue. One possible cause: a mounted DMG, like from a third party installer, can sometime cause the SAN location error message. Something to be aware of...


same case here. i got the problem, read lots of forums with scary "make a copy of your 3 Tb video stuff" and called Applecare, they transferred my call to the FCP support and step by step i was led (and im a real idiot in all these computer things) to the solution of the problem. And they said from the beginning that they do not support this version of FCP X, but still going to help. It took a while, but problem is gone now. mounted DMG, not even mounted, but still listed in Disk Utility like ghosts.

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