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Export is not available

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11 Jul 2012 23:44 #11344 by youngeddie
Hello!

I'm trying to export a one minute movie, like I do all the time, but nothing in the "Share" file menu is available, especially, "Export Media". This hasn't happened before.

Can anyone please tell me why this is happening, and what I can do about it?

BTW, I'm using the latest OS and FCPX software on my Mac Pro. Also, I've already repaired permissions and thrown away the preferences.

Thanks very much,

Eddie

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11 Jul 2012 23:50 #11346 by Seanus
Replied by Seanus on topic Re: Export is not available
I've seen this happen when you haven't imported your clips from a camera archive correctly. (The camera icon is still on the clip in the event.) or one of your clips is corrupted.

Sean Lander - Editing since 1982 - AVID 1991 - FCP 1999 - FCPX 2011

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11 Jul 2012 23:57 #11349 by youngeddie
I tried to export several different movies with the same result. These are movies that I've successfully exported before.

Thanks,

Eddie

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12 Jul 2012 01:19 #11357 by BenB
Replied by BenB on topic Re: Export is not available
Verify that the computer is authorized for your iTunes/App Store account. Log in to the App Store, make sure that's working fine. Very odd.

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12 Jul 2012 02:35 #11360 by youngeddie
I checked the App store, and my account is fine.

This is really blowing my mind...

Do you have any other suggestions?

Please let me know.

Thanks so much!

Eddie

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12 Jul 2012 02:41 #11361 by youngeddie
Would it be a good idea to reinstall FCPX from the App Store?

Are there any tricks to that that I should know?

Please let me know what you think.

Thanks, Eddie

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12 Jul 2012 02:49 #11364 by BenB
Replied by BenB on topic Re: Export is not available
Move the FCP app from the Applications folder into the Trash. Launch the App Store and go to the Purchased tab. Next to FCP X it will say "Install". Click and it'll reinstall.

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12 Jul 2012 02:56 #11366 by youngeddie
Thanks BenB!!

It's very nice of you to help!!! I really appreciate it very much.

I'll follow your instructions.

Thanks!

Eddie

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12 Jul 2012 08:23 #11378 by youngeddie
Hi BenB,

Thanks for your advise. I followed your instructions regarding reinstalling FCPX, and "Export Media" is back!!

Thanks so much, Eddie

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