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Compressor Will Not Output Audio 48kHz
27 Dec 2018 22:02 #98328
by NTSC_TV
Compressor Will Not Output Audio 48kHz was created by NTSC_TV
recently updated to the latest Compressor version 4.4.3. It will not output any of my existing saved presets or new with 48kHz audio. Anyone else experience this? Any fix? I receive the following error message from FCPX (version 10.4.4): "The operation couldn’t be completed. (com.apple.Compressor.CompressorKit.ErrorDomain error -1.)"
Trying to output to any 48kHz I receive that message. It doesn't matter which preset I'm using. Yes, they are all custom and I've used them in the past on various projects, so they have worked. All my apps are up to date. One project is a 1080p 30 fps at 48kHz, another is a 1080p 29.97 fps at 48 kHz, which I then output to Compressor at that same sepc.
I just tried that 1080 29.97 fps 48 kHz and exported it at 1080p 60 fps 48 kHz and it worked fine... weird. But it wouldn't at 59.95, 30, or 29.97.
Using Hardware:
iMac (Retina 5K, 27-inch, Late 2014)
macOs Majave 10.14.2
What I've done so far:
1. Open Compressor by itself. Clear any and all batch jobs. Go to Preferences, to Advanced and click the Reset Queue button. Do a "Clear All Jobs" function. Click it again and do a "Repair Compressor" function. Reboot your Mac. I'd open Disk Utility and run a First Aid on all drives for safe measure.
2. Downloaded the free app "FCS Remover" and use it to totally remove Compressor from your system (custom presets should remain). www.digitalrebellion.com/fcsremover/ Then launch the App Store, click on your name at the bottom left, then scroll down to fine Compressor, and click the Install icon (cloud with a downward arrow). This will give you a fresh copy of the latest version.
Trying to output to any 48kHz I receive that message. It doesn't matter which preset I'm using. Yes, they are all custom and I've used them in the past on various projects, so they have worked. All my apps are up to date. One project is a 1080p 30 fps at 48kHz, another is a 1080p 29.97 fps at 48 kHz, which I then output to Compressor at that same sepc.
I just tried that 1080 29.97 fps 48 kHz and exported it at 1080p 60 fps 48 kHz and it worked fine... weird. But it wouldn't at 59.95, 30, or 29.97.
Using Hardware:
iMac (Retina 5K, 27-inch, Late 2014)
macOs Majave 10.14.2
What I've done so far:
1. Open Compressor by itself. Clear any and all batch jobs. Go to Preferences, to Advanced and click the Reset Queue button. Do a "Clear All Jobs" function. Click it again and do a "Repair Compressor" function. Reboot your Mac. I'd open Disk Utility and run a First Aid on all drives for safe measure.
2. Downloaded the free app "FCS Remover" and use it to totally remove Compressor from your system (custom presets should remain). www.digitalrebellion.com/fcsremover/ Then launch the App Store, click on your name at the bottom left, then scroll down to fine Compressor, and click the Install icon (cloud with a downward arrow). This will give you a fresh copy of the latest version.
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05 Mar 2019 19:36 #99165
by JoeEditor
Replied by JoeEditor on topic Compressor Will Not Output Audio 48kHz
That is odd, because all my custom presets work. And 48kHz audio is standard. I hate to say you may have to configure those custom ones from scratch. I know this post is a few months old, but has there been any new discoveries about this?
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05 Mar 2019 19:45 #99166
by NTSC_TV
Replied by NTSC_TV on topic Compressor Will Not Output Audio 48kHz
I had to rebuild all the custom presets. Not really sure why, but it worked.
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07 Mar 2019 00:18 #99187
by JoeEditor
Replied by JoeEditor on topic Compressor Will Not Output Audio 48kHz
Really odd, and a royal PITA. Sorry you hd to go through that.
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