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Compressor Error

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03 May 2015 20:57 #63987 by sergeson
Compressor Error was created by sergeson
Hello! It's been a while since I used compressor. I started a file today and I'm now getting this error message.

"Failed: No Service Available for processing this job."

Can someone point me in the right direction on how to fix this?

Thanks!
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05 Jun 2015 01:22 #65234 by BenB
Replied by BenB on topic Compressor Error
What Compressor version are you running?

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11 Jun 2015 14:36 #65433 by sergeson
Replied by sergeson on topic Compressor Error
I'm running 4.2.

I temporarily solved the problem by loading compressor on my wife's MBP. But that certainly isn't a long term solution.

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12 Jun 2015 22:53 #65476 by BenB
Replied by BenB on topic Compressor Error
Go to Preferences, to the Advanced section. Use the "Reset Queue" function to first cancel all jobs, second repair compressor. See if that helps.

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12 Jul 2015 22:52 #66414 by Russ Haskell
Replied by Russ Haskell on topic Compressor Error
A couple of things:

If you used an earlier version of Compressor, you may have a Qmaster folder in Applications Support in your hime folder library. Drag that to the trash,

If that doesn't work, trash the Compressor folder –also in your Home library, (Burt before you do, drag the settings folder to your Desktop if you have custom settings you want to preserve.


Russ

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