fbpx
3 Post Moderation Rule for New Boarders (25 Jan 2021)

New boarders will have their posts moderated - Don't worry if you cannot see your post immediately.

FCPx freezing when waking up from sleep with breakout box UltraStudio Monitor 3G

More
13 Jun 2023 09:14 - 13 Jun 2023 09:25 #125910 by FinalCutdown
I try to edit a documentary on a new macbook pro max m2 but everytime the system wakes up from sleep when the UltraStudio monitor 3G is connected, I see the wheel of death and can only force the application to close. Did anyone have the same problem? The breakout box is connected directly to the TB port - not through a hub as this could cause additional problems. 
Last edit: 13 Jun 2023 09:25 by FinalCutdown.

Please Log in to join the conversation.

More
18 Jun 2023 16:27 #126017 by FinalCutdown
I can find several issues with the UltraStudio Monitor 3G in different forums, but nothing concerning FCPx and sleep mode.. Does anyone use the card does it cause the same issues?

Please Log in to join the conversation.

More
19 Jun 2023 07:47 #126037 by FinalCutdown
The only solution I see for now is to "prevent mac from sleep when displays are turned off" while editing - I guess thats the recommended way anyway for most users?

If by accident it goes to sleep I can only disable A/V Video output, then pull the Breakout Box out and reconnect it and then reactivate A/V output. If I hit play by accident before doing so FCPx crashes.

Please Log in to join the conversation.

More
19 Jun 2023 14:41 #126041 by DaveM
For this particular issue, have you tried connecting the device to a reliable, powered Thunderbolt hub?

Please Log in to join the conversation.

More
19 Jun 2023 14:42 #126042 by FinalCutdown
Thanks for your help! I did, I have a brand new one here. Its the same. Do you have a breakout box via TB as well? Does it work after sleep mode?

Please Log in to join the conversation.

More
19 Jun 2023 14:48 #126043 by DaveM

Thanks for your help! I did, I have a brand new one here. Its the same. Do you have a breakout box via TB as well? Does it work after sleep mode?

No, I don't. Sorry. I have a PCIe-based output solution/device. I was just suggesting another thing to try...

Please Log in to join the conversation.