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Third Party Products for FCP

CrumplePop EchoRemover 2 Interface Font?

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08 Nov 2021 15:30 #117357 by dmetz
I'm seeing boxed question marks for all the control labels (recent problem).  Anybody know how to fix this?
Running latest Big Sur on an M1 Mini, FCP and FxFactory are up-to-date.
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08 Nov 2021 18:20 #117362 by JoeEditor
It doesn't go away if you change a parameter? I'd drop CrumplePop a message right away. Is there anywhere that claims this plugin is M1 ready?
crumplepop.com/contact-us/

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08 Nov 2021 18:29 - 08 Nov 2021 18:42 #117365 by dmetz
Interface doesn't change at all. I hadn't bothered to check until you asked, but when I look at the plugin details in FxFactory, it claims there aren't any compatible host apps.
I get the same weirdness if I launch FCP in Rosetta mode, and more importantly, this also happens on my Intel 2019 iMac (same up-to-dateness as the Mini). Other than the text, the plugin seems to work just fine on both systems.

EDIT: I've now sent feedback to CrumplePop
Last edit: 08 Nov 2021 18:42 by dmetz.

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08 Nov 2021 18:43 #117366 by JoeEditor
I use the same plugin on a 2015 rMBP and an iMac Pro, both latest Big Sur, no issues at all.

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08 Nov 2021 18:47 #117368 by dmetz
Good to know, thanks Ben!  I'll keep the thread updated.

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10 Nov 2021 15:36 #117427 by dmetz
Still waiting for a response (other than the automated ZenDesk email bot)

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13 Nov 2021 22:33 #117478 by dmetz
UPDATE: It was indeed a font conflict. Had a client project that used a different version of the font CrumplePop embeds in the plugin. Disabled the duplicate and all is legible.

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